Technical Assistance

How do I get technical support for my product?
For technical assistance with the installation, activation, use, or uninstallation of your product(s), please contact Technical Support at:

Technical support email: techsupport@plantronics.com

Technical support URL: www.poly.com/support

More questions? Back to Main Help Page

Why do I need to set my browser to accept cookies?
Our commerce system is cookie dependent. We use cookies to track products in your shopping cart, as well as discounts and other attributes of your order. The cookie identifies your cart contents (products, discounts, etc.) or order information (billing and personal information is not saved in the cookie). Each time you make a purchase on the site, the cookie is used to speed up the checkout process and enhance your shopping experience.

More questions? Back to Main Help Page

Are cookies a security risk?
No. Our commerce system encrypts all cookies. Also, the cookie contains no personal information, just a unique identifier for our system to recognize your browser.

More questions? Back to Main Help Page

How do I set up my browser to accept cookies?
If you're using Microsoft® Internet® Explorer® 6.0 or higher, on the Tools menu, click Internet Options. Then, in the Internet Options window, click the Privacy tab. The default setting is Medium, which allows you to accept cookies. You can move the slider to change the security setting if it is not set to Medium. If the setting is Custom, click the Advanced button and make sure both first-party and third-party cookies are set to be accepted.

If you're using Microsoft® Internet® Explorer® 5.x, on the Tools menu, click Internet Options. Click the Security tab. Select the Internet zone and click Custom Level. Scroll to the Cookies options and select Enable.

If you're using Mozilla® Firefox® 2.0 or higher, on the Tools menu, click Options. Click the Privacy tab and select Accept cookies from sites.

More questions? Back to Main Help Page

Digital River, Inc. is the authorized reseller and merchant of the products and services offered within this store.
Privacy Policy Terms of Sale Cancel Subscription Your California Privacy Rights
  • Tax Exempt Orders
    Poly does not accept tax exempt orders online.
  • Shipping Terms and Conditions
    Orders with "Expedited Shipping" must be at a minimum of $29.99 for free shipping to apply. After 3 pm PST Monday – Friday, items purchased with "Expedited Shipping" may not ship until the following business day. Weekend orders will not be processed until the next business day. If an order contains a pre-order product or a product on backorder, the entire order may be delayed until all products on the order are available. Poly currently ships only to the United States, most U.S. Territories, and APO/FPO addresses. We do not ship to PO Boxes.