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As of August 29, 2022, HP Inc. completed the acquisition of Poly. For HP product support, please visit the HP Customer Support site.

Poly Systems – Solar Winds Impact

Vulnerability Summary

In response to the Cybersecurity and Infrastructure Security Agency (CISA) alert AA20-352A, Plantronics, Inc. (“Poly”) launched an investigation to determine if any Poly systems were vulnerable. Poly verified an instance of the vulnerable SolarWinds Orion product running in the Poly environment. The systems running the vulnerable software were immediately shut down and disconnected from the network.  

Following the guidance provided by SolarWinds and the U. S. Department of Homeland Security (DHS), the Poly Security Office and IT teams moved quickly to address the issue. The vulnerable software was patched, and related systems have been rebuilt. 

The teams reviewed audit logs and other security systems for Domain indicators of compromise IOCs, Hashes, Threat Triggers and EUBA for other IOCs documented for this vulnerability. These investigations did not uncover any signs of malicious activity or indicators of compromise and there are no other indications that machines used by Poly were targeted.

Published

Last Update: 3/9/2022
Initial Public Release: 1/20/2021
Advisory ID:  PLYGN21-01

Product Affected
PRODUCTS FIRMWARE FIX
Poly Systems

N/A

N/A
Solution

There is no known impact to Poly products or services we provided to our customers. Poly will continue to investigate and monitor Poly systems and technologies for any anomalous behavior related to this incident. 

For more information, please see the write up on the CISA website.

 

Workaround

There is no workaround. 

Contact

Any customer using an affected system who is concerned about this vulnerability within their deployment should contact Poly Technical Support(888) 248-4143, (916) 928-7561, or visit the Poly Support Site.

 

Revision History
VERSION DATE DESCRIPTION
1.0 1/20/2021 Initial Release
2.0 11/15/2021 Format changes

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