LifeFlight (RACQ) & LifeFlight Australia - Case Study

Challenge:

LifeFlight required high-quality communication solutions to ensure that rapid-response times and deliverables were not compromised. In life-saving situations, communication was paramount and system outages or unreliability would be detrimental to the patient services

Solution:

• Plantronics Manager Pro
• Blackwire 5220
• Plantronics CS520

Benefit:

The software implementation allows for the remote upgrade of firmware saving IT time. The IT team members are able to proactively identify connection problems, quality issues and fix them before they escalate and effect services.