The Voyager 4245 wireless headset system enables your employees globally to experience high levels of wireless freedom, comfort, and audio quality. Connecting to deskphones, PCs, and mobiles—the Voyager 4245 enables your journey from on-premises equipment to the cloud. Unlike other solutions, the Voyager 4245 Office delivers unlimited talk time,so you never lose that connection with a customer. It delivers 3-way connectivity for more flexibility and has Microsoft Teams certification to futureproof your devices.
Voyager 4245 Office Convertible Bluetooth headset
- Lightest Bluetooth headset for contact center use
- Three wearing options in a single SKU
- Wireless range up to 328 ft /100 m
- Microsoft Teams version available with dedicated Teams button for instant access
Voyager
Overview
Power up productivity for office workers

Benefits
- Comfortable and lightweight
- Unlimited talk time
- Great audio quality
- Microsoft Teams Certified
- Customize your experience
Freedom to move and collaborate. Light enough to wear all day.
Voyager 4245 Office is the lightest Bluetooth® headset for contact center use weighing in at just 28gms. Everyone can move freely and collaborate in comfort, all day. Three wearing options on a single device keep your teams happy too—and makes for easy ordering and stock control. Bluetooth® technology allows for seamless and easy global wireless deployment.
Never lose that critical connection with your customers.
Voyager 4245 Office has continuous battery life for unlimited talk time. If a battery runs low, it can be swapped out mid-call—so conversations stay on track. Calls are never dropped due to a lost charge. The spare battery is charging when not in use and agents know when it’s time to swap the battery—visual and audible alerts indicate battery level.
Fewer mistakes and less repetition means a better customer experience.
With Voyager 4245 Office, distracting noise surrounding the speaker is blocked by the noise-cancelling microphone. Calls stay clear with high-quality wideband audio and the microphone’s long boom that can be positioned in exactly the right place. And a safe audio experience is ensured with SoundGuard Digital protection, which protects from daily noise exposure.
Microsoft Teams version available that delivers easy collaboration and communication with a dedicated Teams button for instant access to the Teams app.
Customize the settings to make it yours
Choose the settings to customize your headset with Plantronics Hub for desktop. Select language preference, feature settings and keep your device up-to-date with the latest firmware. For the IT team, Plantronics Manager Pro provides remote management, headset inventory and usage monitoring.
Built for Compatibility
All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for both you and those on the other end of the call – no matter your platform of choice.
Poly is certified (when offered) with all major communication platforms.
Poly Lens
Intelligent Insights, Scalable Management
Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.
Poly Lens App
Designed for You
Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.
Voyager
Voyager
Specifications
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Talk/Standby Time
- Up to 5 hours talk time, and 7 days standby time on a single battery. Easily swap included battery while call is in progress for unlimited talk time.
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Bluetooth
- Bluetooth 5.0 with BLE
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Audio Profiles
- A2DP, AVRCP, HFP, HSP
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APTX CODECS
- SBS, CVSD, mSBC
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Range
- 100 m (328 ft)
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Voice Alerts
- Enhanced voice alerts announce remaining talk time, mute, and connection status
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Languages
- US/UK English, Spanish (LATAM), French, Italian, German, Russian (crylaic), Mandarin, Korean
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Microphone
- Dual mic array with noise canceling front mic
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Frequency Response
- Wideband: 50 Hz–7 kHz; Multimedia 20 Hz–20 kHz
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Battery Capacity
- 140 mAh
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Battery Type
- Rechargeable, replaceable lithium ion polymer
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Charge Time
- Three hours
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Multipoint Technology
- Yes
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Weight
- 21g
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Applications
- Plantronics hub desktop version is available for Windows/Mac, mobile version offered on Android and iOS, Plantronics Manager Pro suites: Asset Management & Adoption, Call Quality & Analytics, Health & Safety; Amazon Alexa (easy access); TILE (lost headset location)
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Warranty
- Global 2 year warranty
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*
- Use of included spare charged battery required
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Models
- Voyager 4245 CD (P/N 214700-05)
- Voyager 4245 CD, Microsoft (P/N 214701-05)
Voyager
Reviews
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Related Products
Voyager
Resources
Voyager 4245 Office Data Sheet
Learn about the features, benefits and technical specifications of the Voyager 4245 Office.
Download Data SheetVoyager 4245 Office How To Video
Learn about the Voyager 4245 Office.
Voyager
Support
Find our resources, downloads, and software, or contact support for more assistance.
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Connect with us today
Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.
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