Unified Communications.com - Case Study

Challenge:

Their team found there was no centralized platform or software program that would support all of a customer’s devices. There was no way for a customer’s IT team to see things like what types of devices were being used within the business, or if the firmware in the headsets was even up-to-date.

Solution:

• Plantronics Manager Pro - Headset analytics and management solution
• Plantronics Headsets

Benefit:

"We continue to offer our customers amazing data that they can use to take action and have their entire UC deployment managed, even across multiple sites if needed. We now help customers quickly get up to speed and on-boarded to manage their devices themselves, or we can do it for them, on their behalf."