As of August 29, 2022, HP Inc. completed the acquisition of Poly. For HP product support, please visit the HP Customer Support site.
Vulnerability Summary
The Poly HDX Command Shell is susceptible to an escalation of privileges vulnerability that could lead to unauthorized system access and information disclosure. Poly made changes to the HDX software starting with the commercial software build 3.1.1.2 to prevent this vulnerability by removing access to development modes and adding additional restrictions on what commands could be issued.
Published
Last Update: 3/3/2022
Initial Public Release: 3/13/2013
Advisory ID: PLYTV13-04
Products Affected
| PRODUCTS | FIRMWARE | FIX |
|---|---|---|
| HDX 4000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
| HDX 6000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
| HDX 7000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
| HDX 8000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
| HDX 9000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
Solution
Poly recommends customers upgrade to firmware build 3.1.1.2 or later.
Workaround
For customers who cannot upgrade to a fixed version, administrators can:
- Disable telnet on the HDX,
- Disable control on the RS-232 Serial Ports
Please consult the HDX Administrator’s Guide for information and instructions on these options.
Contact
Any customer using an affected system who is concerned about this vulnerability within their deployment should contact Poly Technical Support – (888) 248-4143, (916) 928-7561, or visit the Poly Support Site.
RECOGNITION
Poly would like to thank Moritz Jodeit & Mr. Jodeit of n.runs for reporting security vulnerabilities to us and for their coordinated disclosure.
Revision History
| VERSION | DATE | DESCRIPTION |
|---|---|---|
| 1.0 | 3/13/2013 |
Initial Release |
| 2.0 | 3/3/2022 |
Format Changes |
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